Returns
While most people notice an immediate benefit when using the pillow, some may find it takes a few nights to fully experience the benefits. So, we recommend using the pillow for at least three weeks to see if your body thanks you.
Orders within the US come with a 30-night Satisfaction Guarantee.
Products marked as final sale are not eligible for the 60-night Satisfaction Guarantee and cannot be returned or exchanged.
If you are still feeling discomfort, try going up or down a size.
If you are considering returning the item, please remember that most concerns and issues can be resolved with proper instructions.
To improve customer experience and address your concerns, please describe your issues with the product:
What's the issue you are having?
How long have you used the product?
Email your response to info@davinciorthopedics.com.
Once received, a refund minus a 20% restocking fee will be issued to lower our carbon footprint. Please ship the product to the address on the return confirmation.
We'll review the information once we receive your email and provide a solution.